Full diagnostics and management of subscriber's ONU/Router

TR-069/369 based management of endpoint devices

  • Allows Premium Support service offers.
  • Multivendor with standardized and consolidated information for easy access and visualization, all in a single platform.
  • Monitoring graphs and complete reports of GPON, Router and Wifi parameters.
  • Historical graphs of GPON, Wifi and Router parameters (GPON power, Wifi power, bandwidth consumption, connected devices, etc).
  • Standardized notifications.
  • GPON alarms consolidated into a single tool.
  • Subscriber equipment inventory (brand, serial number, model, hardware and firmware version, uptime, etc.).
  • Advanced technical and managerial reports.

Support personnel with all the information to give the best service and avoid technical visits!

Wifi, the offending support calls nightmare!

  • Drastic reduction in non-productive technical visits, as support personnel have all optical connectivity, WAN and wired LAN and Wifi information at the subscriber’s home.
  • With all information available on a single platform, regardless of the GPON or router manufacturer, support always finds the information in the same place.
  • Monitoring of Wifi parameters (connected devices, individual power, frequency, channel, among others).
  • Monitoring of ONU/Router parameters (Memory, CPU, uptime, DNS, BNG, MAC, IP, VLAN, etc).
  • Remote configuration of Wifi parameters (channel, ssid, password, among others).
  • Remote configuration of ONU/Router parameters (uPNP, DNS, DHCP range, PPPoE user and password, WEB access user and password, etc).
  • Connectivity diagnostics, download and upload speed, delay (RTT) and jitter.
  • Remote firmware upgrade.

Tool Operation

  • Automation tools with mass actions in a proactive and manual way.
  • TR-069/369 access protocol in the communication between server and devices.
  • The subscriber’s equipment is configured in a standardized way by the AutoISP, or network scanning robots are used to adapt the existing plant.
  • Distributed agents talking to the Portal ensure scalability and accessibility for any network topologies, including CGNAT.
  • Integration APIs.

Did you have any doubts?

Contact Int6 Tech and we will clarify!​​