Drastic reduction in non-productive technical visits, effectively helping subscribers!
Efficiency gains
100%
- Drastic reduction in non-productive technical visits, because the Support Team has in advance all optical connectivity information, connected WAN, wired LAN and Wifi at the subscriber’s home.
- With all information available on a single platform, regardless of the GPON or router manufacturer, Support always finds the information in the same place.
- Remote change of Wifi parameters of SSID and Password, and depending on the equipment, also frequency channel and internal LAN network.